Each of the paradigms of thinking in the tech industry that got us where we are should be overhauled by a human-centered focus. Rather than shrugging off the harms of technology by asserting that there are always costs and benefits, we should focus on minimizing harmful externalities. Rather than giving users what they want, we must respect human weaknesses and vulnerabilities (for example, the way social media platforms exploit the brain’s dopamine response). Rather than maximizing personalization to give

Source: It’s Not Too Late to Replace Toxic Tech With Humane Technology