Greene (2009) developed a framework for collaborative problem solving as a way to organize, support, and deeply engage students in identifying realistic ways to get back on track and succeed within the classroom. This framework has three steps that can be applied across multiple modalities.  All three steps are based on the fact that we are not merely disseminating information, but teaching human beings to think through content to build disciplinary skills, insights, and understanding.

Source: Supporting Struggling Students Through Collaborative Problem Solving | Faculty Focus